Shipping Policy

Same-Day Delivery within Nottingham:

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Orders received between 8 am – 2 pm within Nottingham will be dispatched the same day. For expedited delivery, we utilize Uber and other dispatch services to ensure your order reaches you promptly. Pick-ups are also available for those who prefer to collect their orders personally.

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Next-Day Delivery Outside Nottingham:

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Orders placed on after 2pm, as well as those received outside Nottingham, will be dispatched the next working day. We prioritize efficient delivery through reputable carriers such as Royal Mail or Evri for deliveries outside Nottingham. Please note that delivery times may vary based on location and carrier availability.

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Delivery Timings and Costs:

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Delivery times are subject to the carrier's schedule and any unforeseen circumstances. Shipping costs using carriers such as Royal Mail or Evri are determined by the weight of the food items in your order. We strive to provide transparent pricing, and you can view the shipping costs during the checkout process.

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Special Delivery Instructions:

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Should you have any specific delivery instructions, such as preferred delivery times or locations, please indicate these in the “Additional Information” comment box during checkout. While we aim to accommodate special requests, please note that we cannot guarantee their fulfilment.

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Bank Holiday Delivery:

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Any orders due for delivery on a bank holiday will be delivered on the next working day following the bank holiday. If an order is placed on a Bank Holiday, it will be processed on the next working day, and the delivery timings for the next working day will apply.

 

We value your satisfaction and aim to provide reliable and timely delivery services for your convenience. If you have any further questions or concerns regarding shipping, feel free to contact our customer support team.